Question 1

Where is Casa Pohon Ubud located?

Accepted Answer

Casa Pohon is nestled in the lush jungles of Ubud at Jl. Subak Uma Petulu Lebah, Ubud 80571, Bali, Indonesia, offering a tranquil retreat just minutes from the town center.

Question 2

How do I get to Casa Pohon Ubud?

Accepted Answer

Casa Pohon is approximately 1.5 hours by car from Ngurah Rai International Airport and 1 hour from Padang Bai Harbor, depending on traffic. The most convenient way to get here is by booking our private transfer service for a seamless arrival.

Question 3

What is the check-in and check-out time?

Accepted Answer

Check-in: From 3:00 PM
Check-out: By 11:00 AM

If you need an early check-in or late check-out, please contact us in advance, and we will do our best to accommodate your request, depending on availability.

Question 4

How far is Casa Pohon from central Ubud?

Accepted Answer

Casa Pohon is located just 10-15 minutes by car or motorbike from Ubud Center. You can rent a motorbike, use a taxi, or book our private driver service for easy transportation.

Question 5

Is breakfast included? Do you have a restaurant?

Accepted Answer

Yes, breakfast is included for all guests and is served in your villa at your preferred time. We offer a selection of fresh, locally sourced meals to start your day. While Casa Pohon does not have a restaurant on-site, we provide in-villa dining options.

Question 6

Do you have Wi-Fi, and is it reliable?

Accepted Answer

Yes, we provide fast and stable Wi-Fi in all villas. For the best connection, guests should connect to the Wi-Fi network assigned to their specific villa. While speeds are generally reliable, occasional fluctuations may occur due to maintenance from the provider, and or weather conditions.

Question 7

Can you provide an extra bed or baby cots?

Accepted Answer

Yes, we offer extra beds and baby cots upon request, free of charge, to accommodate the maximum number of guests allowed per villa. Please let us know in advance so we can arrange them for your stay.

Question 8

Are the villas suitable for families or groups?

Accepted Answer

Absolutely! Casa Pohon’s villas are designed to accommodate couples, families, and small groups. Whether you're looking for a romantic escape or a private retreat with loved ones, our spacious accommodations and curated experiences cater to all types of travelers.

Question 9

Can we book activities or transfer services through Casa Pohon?

Accepted Answer

Yes! We offer a range of exclusive experiences such as private tours, in-villa massages, yoga sessions, and airport transfers. Visit our Casa Experience page to explore our services and make a booking.

Question 10

Do you offer laundry services?

Accepted Answer

Yes, laundry service is available upon request for an additional fee. Let us know, and we’ll be happy to arrange it for you.

Question 11

How's the weather in Ubud?

Accepted Answer

Ubud is located at a higher elevation than Bali’s coastal areas, making it cooler, especially in the rainy season.

Question 12

Are there a lot of insects in the villa?

Accepted Answer

Casa Pohon is in a jungle setting, so you may occasionally see insects or small wildlife, but not many. To minimize them, dim the lights between 6:30 PM and 8:00 PM, especially in the garden and pool area, as lights attract flying insects. They are more common in the rainy season, but we take preventive measures, and natural insect repellents are provided. The sounds of nature and occasional wildlife visits are part of the authentic Ubud experience.

Question 13

Is the villa easily accessible?

Accepted Answer

While Casa Pohon is accessible by car as it is located in a residential area, the road leading to the villa is narrow. We highly recommend using our private driver service for a more comfortable and seamless journey.

FAQ's